How to Cancel a Timeshare or Holiday Club in Turkey and Get Your Money Back (2026)

1. Timeshare, timeshare ownership or holiday club: what did I buy in Turkey?

Turkish law separates several products that are often sold together under one brand:

Product	What it gives	Basis
Timeshare (devre tatil) as a personal right	Overnight stays for more than one period over more than one year, under a contract	6502 Art. 50/1
Timeshare ownership (devre mülk)	A share in the property with the right to use it in set periods, registered at the land registry	Condominium Law Arts. 57-58
Long-term holiday service (holiday club)	Discounts or other benefits on accommodation, travel or services for more than one year	6502 Art. 50/3
Exchange contract	Membership of a system for swapping weeks	6502 Art. 50/4
Resale contract	A company's help in selling an existing timeshare	6502 Art. 50/4

Timeshare ownership on the title deed

A timeshare ownership share is registered at the land registry, can be transferred and passes to heirs (Condominium Law Art. 58), each period must be at least seven days, and unless the contract says otherwise the holder may let others use it (Art. 59) [M2]. A personal-right timeshare or holiday club, by contrast, exists only as a contract.

2. Timeshare cooling-off period in Turkey: can I cancel within 14 days?

Yes. The consumer may withdraw from timeshare, holiday club, exchange and resale contracts within 14 days without giving any reason and without paying a penalty (6502 Art. 50/6; Regulation Art. 7) [M1] [M3]. This 14-day window is what English-speaking buyers usually call the cooling-off period. Since the 2022 amendment this also covers contracts giving timeshare ownership (devre mülk) [M1].

Question	Rule
How is notice given?	For personal-right timeshares, in writing or on a durable medium (such as email); for timeshare ownership, through a notary (Regulation Art. 8/1)
Is there a form?	The seller must give the cancellation form (Annex 6) when the contract is made; a clear statement of withdrawal is also enough (Art. 8/2-3)
What happens to related contracts?	Resale, exchange and all related contracts end automatically, without penalty (6502 Art. 50/6; Regulation Art. 8/4)
Can the seller charge for services used before withdrawal?	No (Regulation Art. 9/2)
When is money returned for timeshare ownership?	Within 14 days after the notice reaches the seller, together with any debt documents (Regulation Art. 9/3)

3. I paid by card at the presentation: was that allowed?

No. Until the withdrawal period ends, the seller may not ask the consumer to make any payment under any name, or to sign any document creating a debt. If money is taken anyway, it must be refunded immediately, and any debt document is invalid for the consumer (6502 Art. 50/6; Regulation Art. 9/1) [M1] [M3]. This rule applies whether the money was described as a deposit, a booking fee, an administration fee or a first instalment.

Services used before cancelling

A consumer who withdraws cannot be charged for services provided before the withdrawal, such as nights already spent during a presentation stay (Regulation Art. 9/2) [M3].

4. "Free holiday" and "free dinner" invitations

Where a seller invites a consumer using sales incentives such as a gift holiday, campaign, free meal or trip, the content of the invitation and its commercial purpose must be told to the consumer in writing or on a durable medium before the presentation (Regulation Art. 5/5). The seller must prove that it did so (Art. 5/6) [M3].

5. More than 14 days have passed: can I still cancel?

Possibly. The law makes the seller's information duties the condition for the short time limit:

Seller's duty	Basis
A pre-contract information form, at least one day before the contract	6502 Art. 50/4; Regulation Art. 5/1
Required content of the form (Annexes 1-4), in at least 12-point type	Regulation Art. 5/2-3
A contract with the required content, and a copy given to the consumer	Regulation Art. 6/1
The cancellation form given when the contract is made	Regulation Art. 8/2

If the seller breached these duties, the consumer is not bound by the 14-day limit; the right then ends in any case one year after the 14-day period would have ended. If the seller fulfils the duties within that year, the 14 days start from that date (Regulation Art. 10) [M3].

Who has to prove what was given

The seller must prove that a copy of the contract was given (Art. 6/4), and the consumer must write the contract date in his or her own handwriting and sign it (6502 Art. 50/5; Regulation Art. 6/3) [M1] [M3].

6. I paid with a bank loan: does the loan end too?

If the price is financed by a lender under an agreement with the seller, and the withdrawal notice is also sent to the lender within the withdrawal period, the linked loan ends without compensation or penalty (6502 Art. 50/7; Regulation Art. 11/1) [M1] [M3]. The linked loan takes effect only at the end of the withdrawal period (Regulation Art. 11/2), and notice to the lender is given in the same way as to the seller (Art. 11/3) [M3].

7. Holiday club in Turkey: how to stop paying

Rule for long-term holiday service contracts	Regulation
Payments, including membership fees, must be split into equal annual instalments; terms allowing payment outside that plan are invalid	Art. 12/2
The seller must send a payment notice at least 14 days before each payment	Art. 13/1
After paying the first two instalments, from the third year the member can end the contract within 14 days of receiving each payment notice, without penalty	Art. 13/2

8. I don't want to use my timeshare this year: do I still pay the fees?

For a timeshare that gives a personal right, a consumer who tells the provider in writing or on a durable medium at least 90 days before a holiday period that it will not be used cannot be charged for that period under any name, such as the annual share of expenses, maintenance fees, participation fees or general administrative costs (6502 Art. 50/10; Regulation Art. 17/A) [M1] [M3]. This rule also applies to personal-right timeshare contracts made before the 2022 changes (Regulation, Provisional Art. 1) [M3].

9. How long can a timeshare contract last, and can it be prepaid?

Rule	Basis
Timeshare contracts, except those giving timeshare ownership, can be made for at most ten years	6502 Art. 50/9
Prepaid timeshare contracts, including timeshare ownership, cannot be made with consumers	6502 Art. 50/8
Timeshare rights cannot be given through membership of a cooperative, company, association or foundation	6502 Art. 50/2
A person who holds no real right over the property cannot sell timeshares in it	6502 Art. 50/2
A real right tied to an ownership share can only be given through timeshare ownership under the Condominium Law	6502 Art. 50/2

A transitional rule allowed, for five years from the 2022 amendment, sales in projects that already had a building permit at that time, including prepaid sales and the older structures (6502, Provisional Art. 3/2) [M1]. Whether a particular contract falls under the new rules or the transition therefore depends on the date of the contract and the project.

10. My contract was signed before 2022: which rules apply?

As a rule, a consumer transaction is governed by the law in force when it was made, but provisions of open-ended consumer contracts that conflict with the 2022 law no longer apply from its entry into force (6502, Provisional Art. 3/1) [M1]. For timeshares, the regulation in force at the date of the contract applies, together with the new 90-day rule on unused periods (Regulation, Provisional Art. 1) [M3].

11. Selling my timeshare in Turkey: resale companies and fees

A timeshare ownership share can be transferred and passes to heirs (Condominium Law Art. 58) [M2], so it can be sold through the land registry like other property shares. A company that helps sell a timeshare under a resale contract cannot ask for payment until the sale actually takes place (Regulation Art. 9/5) [M3]. Requests for upfront "marketing", "valuation" or "registration" fees in return for a promised buyer are a frequent feature of complaints, and a resale contract also comes with the 14-day withdrawal right (6502 Art. 50/4, 50/6) [M1].

12. "Non-refundable" and waiver clauses

Any clause in the contract or in a separate document by which the consumer waives rights under the regulation, or which limits or removes the seller's obligations, is invalid (Regulation Art. 17) [M3]. Unfair terms in standard consumer contracts are void, and the other terms remain valid (6502 Art. 5) [M1].

13. Where to complain about a timeshare company in Turkey

Amount in dispute (2026)	Where	Rule
Below TRY 186,000	Provincial or district Consumer Arbitration Committee; application is mandatory	6502 Art. 68; 2026 limit [T1]
TRY 186,000 or more	Consumer court, after mediation	6502 Arts. 73, 73/A

An application can be made where the consumer lives or where the transaction took place (Art. 68/3), and a consumer court case can also be filed where the consumer lives (Art. 73/5) [M1]. For a holidaymaker who signed in a resort town, the place of the transaction is that town. The same bodies are explained in our article on car rental accidents in Turkey.

14. Timeshare time limits in Turkey

Time limit	For what	Basis
At least 1 day before the contract	Pre-contract information form	6502 Art. 50/4
14 days from the contract	Withdrawal without reason or penalty	6502 Art. 50/6
Up to 1 year after the 14 days	Withdrawal where information duties were breached	Regulation Art. 10
14 days after the notice reaches the seller	Refund for timeshare ownership withdrawal	Regulation Art. 9/3
14 days before each instalment	Holiday club payment notice	Regulation Art. 13/1
14 days after each notice, from year 3	Ending a holiday club contract without penalty	Regulation Art. 13/2
90 days before a holiday period	Notice of non-use, so no fees for that period	6502 Art. 50/10
10 years	Maximum length of a personal-right timeshare	6502 Art. 50/9

15. Documents for a timeshare refund claim

Document	What it shows
The invitation (message, voucher, flyer)	Whether the commercial purpose was disclosed beforehand (Regulation Art. 5/5)
Pre-contract information form, with its date	Whether it was given at least a day before (Art. 5/1)
The contract and the handwritten date	Contract date, content and form (Art. 6)
Card slips, bank transfers, receipts	Payments taken during the withdrawal period
Loan agreement	Whether the loan is linked to the seller
Proof of the withdrawal notice (notary, email, registered post)	That notice was given in time and in the right form
Payment notices and fee invoices	Holiday club instalments and annual fees
Title deed record (for timeshare ownership)	The registered share

16. Consumer rights lawyer in Istanbul, Ankara and across Turkey for timeshare disputes

Timeshare disputes go to the Consumer Arbitration Committee or consumer court where the consumer lives or where the contract was made, and timeshare ownership cases involving the title deed go to the court where the property is located. Buyers living in İstanbul often look for a consumer rights lawyer in Istanbul; contracts signed in the capital are followed by a lawyer in Ankara; and holidaymakers who have gone home usually act through a lawyer in Turkey with a power of attorney.

Sources and References

Legislation

• [M1] Consumer Protection Law No. 6502, Arts. 5, 50, 68, 73, 73/A, Provisional Art. 3 (as amended by Law No. 7392 of 24 March 2022)

• [M2] Condominium Law No. 634, Arts. 57, 58, 59

• [M3] Regulation on Timeshare and Long-Term Holiday Service Contracts, Arts. 5-13, 17, 17/A, Provisional Art. 1 (as amended on 29 July 2022, Official Gazette No. 31907)

Official announcements

• [T1] Ministry of Trade: 2026 monetary limit for Consumer Arbitration Committees (TRY 186,000)

This article is general information about Turkish law as of 3 October 2026. It is not legal advice and does not assess any individual case.